Privacy Policy

This policy applies to the Ouzmail application operated by [LEGAL COMPANY NAME] ([BUSINESS ADDRESS]). It is an application template and not legal advice.

We may collect account information, customer content you submit, contact and campaign data you upload or generate, usage and analytics data about how the service is used, and technical logs needed to operate and secure the platform.

When you register, we collect details such as name, email address, organization/company information, and authentication credentials necessary to create and secure your account.

Content you create in Ouzmail — including templates, campaign content, automation configurations, and settings — is processed to provide the service you requested.

If you import or collect contacts, you are responsible for ensuring you have a lawful basis to process those contacts for email marketing. Ouzmail processes contact data as a service provider to deliver the features you configure.

Sending campaigns generates operational data such as delivery events, bounces, complaints, unsubscribes, and engagement events needed for reporting and list hygiene.

We may collect product usage metrics and diagnostics to improve reliability, security, and customer experience. These metrics are distinct from your campaign engagement analytics.

Essential cookies support authentication and security. Preference and analytics cookies are described in our Cookie Policy.

Payments are processed by configured payment providers. Ouzmail does not store full payment card numbers on application servers when a payment provider tokenization flow is used.

We use information to provide and improve the service, authenticate users, process campaigns you initiate, monitor deliverability signals, bill subscriptions, provide support, secure the platform, and comply with legal obligations.

We use service providers for hosting, email delivery infrastructure, payments, and operational tooling. Providers process data only as needed to deliver Ouzmail.

To send email on your behalf, Ouzmail uses managed sending infrastructure. Delivery-related metadata is processed to operate sending, handle bounces and complaints, and produce reports. Internal infrastructure details are not exposed in the customer product.

Retention periods depend on feature configuration, legal requirements, and your account status. Some operational and audit records may be retained longer for security and compliance.

We implement administrative and technical controls designed to protect accounts and data. No method of transmission or storage is completely secure.

Depending on configuration and providers, data may be processed in multiple regions. Appropriate transfer mechanisms should be confirmed for your deployment and jurisdiction ([GOVERNING LAW / JURISDICTION]).

Customers are responsible for the lawfulness of their contact data, campaign content, consent/authorization practices, and compliance with applicable anti-spam and privacy laws.

Depending on applicable law, individuals may have rights to access, correct, delete, or restrict processing of personal data. Requests can be directed to privacy@ouzmail.com.

You may request account closure through support or in-product settings where available. Some records may be retained as required for legal, security, or billing purposes.

Ouzmail is intended for business use and is not directed to children.

We may update this policy from time to time. Material changes will be reflected by updating the effective date and posting the revised policy.

Privacy inquiries: privacy@ouzmail.com
Legal entity: [LEGAL COMPANY NAME]
Address: [BUSINESS ADDRESS]