Ouzmail
Refund Policy
Effective date: [EFFECTIVE DATE]. This page is an application template and not legal advice. Replace placeholders with your organization's verified information before relying on it in production.
Subscriptions
Ouzmail bills according to the subscription plan configured for your account. Plan prices and entitlements are shown in Billing and on the public pricing page when plans are published.
Cancellations
You may cancel a subscription from Billing where cancellation controls are available. Cancellation typically stops renewal at the end of the current billing period unless otherwise configured for your account.
Refunds
Refund eligibility depends on your billing configuration and applicable law. This template does not invent a universal refund window or guarantee. Replace this section with your organization's verified refund rules before production use.
Placeholder policy summary: [REFUND RULES / PERIOD / EXCEPTIONS].
Credit purchases
If your account uses credit packs or prepaid sending credits, unused credits may be non-refundable unless your billing configuration states otherwise. Confirm details in Billing or with support.
Payment disputes
Contact Billing support before initiating a payment dispute with your card issuer when possible so we can investigate charges quickly.
Contact
Billing questions: support@ouzmail.com
Legal entity: [LEGAL COMPANY NAME]